111 is the NHS non-emergency number. Its fast free and easy to use. Call 111 and speak to a trained advisor, supported by healthcare professionals. By asking a series of questions they can assess your symptoms and direct you to the best medical care.
NHS 111 is available 24 hours a day, 365 days a year.
In case of a life threatening emergency please dial 999.
Outside of normal practice hours (evenings, weekends and bank holidays), emergency cover is provided by a partnership of Hartlepool and Stockton Health (H&SH) and North East Ambulance Service. This out of hours service provides medical care for patients that do not need Emergency Department Care (A&E).
- This service is for problems that cannot wait until the practice next opens.
- You may be asked to attend an Urgent Treatment Centre within Tees Valley if necessary.
- Advice may also be given if a face to face appointment if not required.
- If you are unwell and need to use the service we advise that you book an appointment first by calling NHS 111 or visiting www.111.nhs.uk as this will speed up your treatment.
https://www.southtees.nhs.uk/services/urgent-and-emergency/minor-illnesses-and-injuries/urgent-care-in-the-tees-valley/about-our-urgent-care-service/
The local Urgent Treatment Centre at NHS Redcar Primary Care Hospital, West Dyke Road, Redcar TS10 4NW, and offers assessment and treatment for minor injuries / health conditions that are not life threatening.
The UTC is open 8am to midnight 365 days a year and you may still walk into the centre without an appointment.
In case of Mental Health Emergency please call NHS 111 and select option 2
