New Patients

Register as New Patient

The practice is open for new registrations in the area covered by the practice: Redcar, Marske, New Marske, Kirkleatham, Wilton and Dunsdale.

Patients who reside in our practice area and wish to join our list can collect registration forms from reception or download them from the practice website. All new patients are invited to attend for a new patient check to enable us to record details of medical history.  All patients will be allocated a named GP.

All Patients have a right to express a preference of practitioner and preferences will be recorded at the new patient check appointment. We will endeavour to comply whenever possible.

We are using a new online service called

https://gp-registration.nhs.uk/A81018

Just fill in this quick online form to start the process.  You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and ran by the NHS, so your personal information is safe.  It cuts our administrative workload and makes it easier for you to register.

Paper form are still available if you need one from reception.

PLEASE NOTE: 

Before making the decision to change GP practice, and register with Bentley Medical Practice, please ask your current GP for a month's supply of your regular medication.

 

Bentley Medical Practice does NOT prescribe METHADONE.

a close up of text on a white background

Proxy Access

A GP surgery can give someone proxy access so they can help another person manage their GP health and care.

A proxy may be able to act for the person they support, by:

  • ordering repeat prescriptions
  • booking appointments
  • contacting the surgery or speaking to surgery staff
  • viewing test results or vaccinations
  • accessing all or part of the GP health record, to help with health-related tasks and managing health issues

Reasons for proxy access

Reasons for wanting or needing help could include:

  • having a physical or mental health condition
  • technical barriers (not having a computer or a smartphone)
  • language barriers (if it's not easy to access services in English)
  • practical reasons (working shifts or unsocial hours)

If you're aged 16 or over, you can ask for someone to be your proxy for any reason. It does not stop you having access to your GP services yourself.

If you help someone else with prescriptions, booking appointments or managing their health and care, getting proxy access could make it easier and more convenient

Patients are recommended to apply for formal proxy access if they want someone else to have access to their record.

Patients may have more than one proxy and can decide the level of access appropriate for each proxy.

The importance of keeping personal information secure should be explained to patients and their proxies.

Proxy access may be possible when a patient does not have the capacity to give consent to it.

Proxy access may be refused or withdrawn by a practice when there are concerns about safeguarding or coercion or a change in the capacity to consent.

Access to children’s records is subject to specific rules based on specific age thresholds, set out in the RCGP guidance.

Care home staff can be given proxy access to residents’ records for ordering repeat prescriptions.

https://www.nhs.uk/nhs-services/gps/gp-services-for-someone-else-proxy-access/what-is-proxy-access/

 

Named Accountable GP

From 1st April 2015, all patients registered at any GP practice are required to be allocated a named accountable GP.

The named accountable GP is responsible for the care and support that our surgery provides to you.  The named accountable GP takes responsibility for the co-ordination of all appropriate services and ensures they are delivered where required to each of their patients.

The Practice will inform patients verbally of their named accountable GP on request.

The Practice has allocated a named GP for each patient.  However, if a patient requests a different named GP, reasonable effort will be made to accommodate their preference.

Having a named accountable GP does not prevent you from seeing any other GP or clinician in the practice if you wish to do so.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

The practice is situated in a modern purpose built premise located within Redcar Primary Care Hospital.

The practice is fully compliant to disability access and has disabled and onsite parking available. There is also an independent onsite pharmacy.

Page last reviewed: 17 October 2025
Page created: 20 September 2019